In any market, you're going to have competitors. The key to creating great products is to keep an eye on your competition, but don't become defined by them. It's important to follow what
Creating lasting (evergreen) content for your SaaS business is a time-consuming slog. But, one that pays off big time in the future... You just have to keep at it.
At the end of the day, CAC / LTV helps answer the question: Will the customers we're driving and acquiring create more revenue than they cost?
With determination, patience and diligence, building a profitable software business is within reach.
It's never too late to make a big life change. Start your next chapter today. Don't wait. It doesn't matter how old you are. Just start. Remember to have fun. Success will follow.
Delivering exceptional customer support in your SaaS business is a must. The best support programs begin by defining how, when and where you deliver it. Develop your support strategy and execute on it.